What We Do
CONNECT NOW IS THE LEADING TELEMARKETING COMPANY FOR THE GLOBAL E-GAMING INDUSTRY
We have since 2007 consulted and serviced an impressive array of customers that include the most
respected brands within the global e-gaming industry.
Our collective knowledge regarding this industry combined with our experience from hundreds of
successful telemarketing campaigns ensure that we can meet your company’s highly set requirements
for goals and profitability.
Why Choose Us
DO YOUR CUSTOMERS LIKE YOUR BRAND?
In order to differentiate you from the others in the industry we contact your players and engage them
in pleasant conversations that make your brand likeable and personal.
DO YOU KNOW THAT UP TO 60 % OF YOUR CHURNED PLAYERS CAN BECOME ACTIVE AGAIN?
We provide you with a proven concept and knowledge that has reactivated more than 200,000 players.
DO YOU GIVE UP ON PLAYERS THAT YOU CAN'T REACH THROUGH TRADITIONAL METHODS LIKE E-MAIL AND SMS?
When all else fails we should be your last resort. We only contact players when traditional marketing
channels haven’t worked.
Converted customers
Informed customers
Reactivated customers
Our Services
WE PROVIDE THREE DIFFERENT SERVICES:
→ NRC calls → Informational calls → Reactivation calls
That all lead to an increased profitability for our customers.
NRC calls
towards non depositing players. This is done by asking essential questions with which we identify why the customers create accounts but don’t play. This combined with good offers leads to an immediate activity.
Informational calls
in conjunction with network migration. Changes such as a migration to a new network can create uneasiness for a lot of the customers. To minimize a loss in revenue during this process, we contact the customers in question to inform them of why the migration is taking place and the benefits that follows.
Reactivation calls
of previously active players. This means that we reactivate inactive customers through attractive offers, a customized message and by using skilled communicators. This strengthens your brand, which in turn leads to prolonged client activity and increased profits.
Quotes From Clients
“Since Connect Now provides its services in languages other than the Nordics, we’ve been able to reactivate a larger part of our customer base.”
- Henric Andersson, Director Business Operations, Betsson
“Connect Now are professional, easy to work with and knowledgeable. We are very pleased with the results.”
- Michael Holmberg, General Manager at POKERSTARS.eu
“Working with Connect Now, has proven to be very profiltable and we are happy to continue the cooperation.”
- Ebba Ljungerud, Head of Maria
Contact Us
Rökerigatan 19
121 62 Johanneshov
Stockholm
SWEDEN
info@connectnow.se
2022 Connect Now All rights reserved.